08-11-2015, 11:10 AM
On 1st October I bought my Berlingo Multispace reg 1st Sept 2012, I paid £9600, from a local dealer.
I explained that my driving consists almost entirely of short runs in the rural area around my home and I was looking for an economical vehicle to transport my 4 dogs.
He told me the Berlingo was a very economical vehicle and I should see around 60 mpg. At no point in the conversation did he refer to any official figures at all.
I previously had a 12 year old Focus estate that consistently returned 46-48 mpg over 10 years so this seemed reasonable in the light of developments over the years.
Please note I am a single woman living alone in a rural area with no mechanical knowledge and that is why I went to this garage, a Citroen dealer and long established local business.
I cover around 250-280 miles a week typically, all short runs.
It quickly became apparent that I was struggling to achieve more than 40 mpg so I spoke to the garage expressing my concerns. Unfortunately the director who had sold me the car went on holiday so every thing was on hold until his return this Thursday.
In the meantime I kept getting a warning of 'filter clogging' and so the car was returned to the garage as it wouldn't reset. They said is was probably the reason for the poor mpg. I've now had the vehicle back a week and there's no improvement in mpg.
I have an appointment tomorrow with the director to discuss the matter and would be interested to receive any comments. To say that I'm disappointed is putting it mildly. I am also concerned that the filter clogging is going to be an ongoing problem given my circumstances, and likely to incur hefty bills.
I explained that my driving consists almost entirely of short runs in the rural area around my home and I was looking for an economical vehicle to transport my 4 dogs.
He told me the Berlingo was a very economical vehicle and I should see around 60 mpg. At no point in the conversation did he refer to any official figures at all.
I previously had a 12 year old Focus estate that consistently returned 46-48 mpg over 10 years so this seemed reasonable in the light of developments over the years.
Please note I am a single woman living alone in a rural area with no mechanical knowledge and that is why I went to this garage, a Citroen dealer and long established local business.
I cover around 250-280 miles a week typically, all short runs.
It quickly became apparent that I was struggling to achieve more than 40 mpg so I spoke to the garage expressing my concerns. Unfortunately the director who had sold me the car went on holiday so every thing was on hold until his return this Thursday.
In the meantime I kept getting a warning of 'filter clogging' and so the car was returned to the garage as it wouldn't reset. They said is was probably the reason for the poor mpg. I've now had the vehicle back a week and there's no improvement in mpg.
I have an appointment tomorrow with the director to discuss the matter and would be interested to receive any comments. To say that I'm disappointed is putting it mildly. I am also concerned that the filter clogging is going to be an ongoing problem given my circumstances, and likely to incur hefty bills.