16-04-2015, 05:15 PM
Just taken delivery of my new van at beginning of April and a few issues are becoming apparent.
The most major of which is that the brake pedal has developed an intermittent noise when released quickly. Like banging an aluminium sheet with a ball peen hammer gently.
Just had it in to citroen and they say they're aware of the issue on 2015 vehicles but that it's nothing to worry about. Though it is annoying if you don't have the radio on.
They claim it's because of the left to right conversion of the basic platform, which sounds like a fob off to me!!
Second issue it the sat nav. We all know the traffic master system is archaic even in it's latest guise.
However, on my previous Berlingo van, the sat nav had a mobile number allocated to it, which meant you could ring the van and answer calls through the sat nav touch screen, giving the driver a handsfree kit.
On going to the traffic master web site and logging in for the new vehicle, there on the screen is the number for the new vehicle.
I sat in the vehicle and rang the number from my phone...........nothing! not a lit up screen, ringing sound, nothing!
So I rang traffic master and the girl claimed there was no phone number. Despite me pointing out it's right there on the pc monitor screen.
Also there must be as you can talk to one of their assistants and ask them to tailor a route for you via their consierge service.
To which she replied, there is but it's not really of good enough quality to use as a handsfree system!
But this is the system they deem good enough to contact them!!! So I've emailed them twice with my issue and 16 days later, so far, no reply!!!!!!
Also despite ordering the same model I had previously (though different length,engine, power etc) it was supposed to be same spec. I have lost the vanity mirrors from the sunvisors, heated wing mirrors, the rear door pocket on the 1/3 door and the very handy rear light/removable torch.
How can they call it the same spec?
The most major of which is that the brake pedal has developed an intermittent noise when released quickly. Like banging an aluminium sheet with a ball peen hammer gently.
Just had it in to citroen and they say they're aware of the issue on 2015 vehicles but that it's nothing to worry about. Though it is annoying if you don't have the radio on.
They claim it's because of the left to right conversion of the basic platform, which sounds like a fob off to me!!
Second issue it the sat nav. We all know the traffic master system is archaic even in it's latest guise.
However, on my previous Berlingo van, the sat nav had a mobile number allocated to it, which meant you could ring the van and answer calls through the sat nav touch screen, giving the driver a handsfree kit.
On going to the traffic master web site and logging in for the new vehicle, there on the screen is the number for the new vehicle.
I sat in the vehicle and rang the number from my phone...........nothing! not a lit up screen, ringing sound, nothing!
So I rang traffic master and the girl claimed there was no phone number. Despite me pointing out it's right there on the pc monitor screen.
Also there must be as you can talk to one of their assistants and ask them to tailor a route for you via their consierge service.
To which she replied, there is but it's not really of good enough quality to use as a handsfree system!
But this is the system they deem good enough to contact them!!! So I've emailed them twice with my issue and 16 days later, so far, no reply!!!!!!
Also despite ordering the same model I had previously (though different length,engine, power etc) it was supposed to be same spec. I have lost the vanity mirrors from the sunvisors, heated wing mirrors, the rear door pocket on the 1/3 door and the very handy rear light/removable torch.
How can they call it the same spec?