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Berl sent back to dealer
#1
Hello All
It is with serious regret that I had to take Berl back to the dealer I got him from yesterday.
I bought the car in good faith, etc, etc, and didnt get an rac/aa report. The car was pulling to the left. Dealer told me to check tyres and tracking blah blah blah. I took it to local tyre place and they told me that the tyre pressure was too low on all tyres (22 psi on the worst), and that one of the front tyres was below legal limit, despite it having a new mot from dealer. I bought four new tyres, had them balanced etc and hoped that was the end of the tragedy. The vehicle still pulled to the left unfortunately.
I decided to get an rac report. The results were so sad. There was a catalogue of serious issues, plus the vehicle had been in some kind of collision and had one of the rear side panels done, without it showing up on the hpi report.
Enough was enough and I took Berl back yesterday and got a refund, minus the rac report and minus cost of two new back tyres.
I must say that although i only had Berl for a very short time, I had grown to the Berlingo space, etc. I am considering getting another one - obviously with an rac/aa report before buying.
One thing did come to light during my little time spent with Berl, and that is the DPF needing replacing at 75k (recommended by citroen), so im now wondering about getting a petrol one.
Anyway I hope to be back on this forum with another Berlingo, or possibly a Teepee.
xxx
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#2
Hi Berl, sorry to hear about your bad experience. Sounds like a real nightmare. Hope to see you back soon with a Berlingo or a Teepee and good luck.
2010 Berlingo Multispace HDi 110 with FAP. Persamos green.

[Image: ab197646.gif]
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#3
Sorry to hear about your experience. Better luck next time....pay deposit with credit card for added protection. Also, I only had to refill DPF additive , seems that needs done at 80k miles.
Former 2011 Mk3 XTR owner Confusedalut:
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#4
Nice to see a dealer who does a through check on the cars they sell.

Does it state anywhere that they do a comp check of all cars they sell?
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#5
Good job on getting it sorted Smile

Just a little titbit for you guys, did you know a car can pass the mot and drive out of the mot test station and get pulled and have four illegal tyres... The police and the law have different standards to the mot as to what an illegal tyre, strange but true, even the local coppers on an mot training course said it was frustrating but that's the way vosa write the regs for mot...

Also dealers do make a habit of looking on worst case for replacing dpf, they treat it as a service item when in reality it's very possible for it to vastly outlast the recd replacement interval... Also how many people know airbags have a replacement date?? Wink

Was this a Citroen dealer or a used car place??
[+] 1 user says Thank You to dumdum for this post
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